Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
Introduction
This Privacy Policy describes how Sau Ying Limited collects, uses, shares, and protects personal information when you visit shoeseternal.com, create an account, place an order for women’s shoes, or contact customer service. This Privacy Policy applies to all visitors, registered users, and customers of shoeseternal.com. By using shoeseternal.com, you acknowledge the practices described in this Privacy Policy.
Information Sau Ying Limited Collects
Sau Ying Limited collects personal information you provide directly. This information includes your full name, email address, shipping address, billing address, telephone number, account password, order history, shoe size, style preferences, and customer service communications. Sau Ying Limited also collects information automatically when you interact with shoeseternal.com. This information includes IP address, browser type, device type, operating system, pages viewed, links clicked, time spent on pages, referring URL, and approximate location derived from IP address.
How Information Is Used
Sau Ying Limited uses personal information to process and fulfill orders, arrange shipping, provide customer support, manage accounts, personalize product recommendations, send transactional messages, send marketing communications with consent, prevent fraud, comply with legal obligations, and improve shoeseternal.com. Sau Ying Limited uses automatically collected information to analyze website performance, diagnose technical issues, and measure the effectiveness of marketing campaigns.
Cookies and Similar Technologies
shoeseternal.com uses cookies and similar technologies. Essential cookies enable account login and shopping cart operation. Performance cookies collect aggregated data about website usage. Functional cookies remember language and region preferences. Advertising cookies deliver relevant advertisements and measure campaign performance. You can manage cookies through your browser settings. Disabling essential cookies may prevent access to certain features of shoeseternal.com. Third-party analytics providers and advertising partners may set cookies when you interact with shoeseternal.com.
Payment Processing
All payment transactions on shoeseternal.com are securely handled by third-party payment gateways. Sau Ying Limited does not collect, store, or process full credit card numbers, expiration dates, or security codes. Sau Ying Limited receives a payment token, transaction status, and billing amount from the payment gateway. Payment gateways process payment card details under their own privacy policies and security standards. Sau Ying Limited does not retain payment card details after a transaction is completed.
Sharing Information
Sau Ying Limited shares personal information with service providers that perform functions on behalf of Sau Ying Limited. These service providers include payment processors, shipping carriers, fraud prevention services, customer support platforms, email delivery providers, and analytics providers. Sau Ying Limited shares information with law enforcement or regulators when required by law. Sau Ying Limited may transfer personal information as part of a merger, acquisition, or sale of assets. Sau Ying Limited does not sell personal information to third parties.
Data Security
Sau Ying Limited uses technical and organizational measures to protect personal information. These measures include encryption in transit, access controls, secure storage systems, employee training, and incident response procedures. No method of transmission or storage is completely secure. Sau Ying Limited cannot guarantee absolute security of personal information. You are responsible for maintaining the confidentiality of your account password.
Data Retention
Sau Ying Limited retains personal information for as long as necessary to fulfill the purposes described in this Privacy Policy. Sau Ying Limited retains information to comply with legal obligations, resolve disputes, and enforce agreements. When personal information is no longer needed, Sau Ying Limited deletes or anonymizes it. Retention periods vary based on the type of information and the purpose of collection.
Your Rights
You have the right to access, correct, delete, or receive a copy of your personal information. You have the right to object to or restrict certain processing. You have the right to withdraw consent for marketing communications at any time. To exercise these rights, contact Sau Ying Limited at [email protected]. Sau Ying Limited may verify your identity before processing a request. You may also lodge a complaint with a supervisory authority in your jurisdiction.
Children’s Privacy
shoeseternal.com is not directed to children. Sau Ying Limited does not knowingly collect personal information from children under the age of 13. If Sau Ying Limited learns that a child under the age of 13 has provided personal information, Sau Ying Limited will delete that information. If you believe a child has provided personal information, contact Sau Ying Limited at [email protected].
International Transfers
Sau Ying Limited may transfer personal information to countries outside your country of residence. These countries may have different data protection laws. Sau Ying Limited uses contractual safeguards and other legal mechanisms to protect personal information during international transfers. By using shoeseternal.com, you consent to the transfer of personal information to countries where Sau Ying Limited operates.
Changes to This Privacy Policy
Sau Ying Limited may update this Privacy Policy. Sau Ying Limited will post the revised Privacy Policy on shoeseternal.com. Continued use of shoeseternal.com after changes are posted constitutes acceptance of the revised Privacy Policy. You should review this Privacy Policy periodically.
Contact Us
For questions about this Privacy Policy, contact Sau Ying Limited at [email protected]. You may also write to Sau Ying Limited at G05, PopWalk 2, 12 Tong Chun Street, Tseung Kwan O. For telephone inquiries, call +852 9477 7732. Sau Ying Limited will respond to privacy requests within the time required by applicable law.
